First time at a dispensary? Here's exactly what happens.
No gatekeeping, no jargon. This is the door-to-register walkthrough we give every nervous first-timer — written down.
1. The ID check
Everyone gets carded, every time — even if you're clearly over 21. Bring a valid government-issued photo ID (driver's license, passport, state ID). Expired ID means no entry; that's state law, not us being difficult.
2. The menu is bigger than you think
We stock 850+ products across flower, pre-rolls, vapes, concentrates, edibles, drinks and wellness. Don't try to browse it all. Instead, answer two questions before you walk in: How do you want to feel? (relaxed, social, sleepy, focused) and how do you want to consume? (smoke, vape, eat, drink).
3. Talk to the budtender — that's what they're for
Tell them the two answers above plus your experience level. A good budtender will narrow 850 products down to two or three in about a minute. Nobody judges the questions; "what even is a dab?" gets asked daily.
4. Start low. Genuinely.
If you're new or returning after years away: low-dose edibles (2.5–5 mg THC), a mild flower (under 20% THC), or a CBD-forward product are the smart first buys. You can always take more next time; you can't take less tonight.
5. Paying
We're cash only with an ATM on site — most dispensaries are, thanks to federal banking rules. Our prices include tax, so the shelf number is what you actually pay.
6. The first-timer bonus
Mention it's your first visit and your entire basket is 28% off. Details on our deals page.
Questions? Come ask a budtender — 14903 Sherman Way, Van Nuys, CA 91405, open 7 days. First visit is 28% off.